Data Protection

Privacy Policy Jili Demo

Your privacy is our priority. This document transparently explains how jili demo collects, uses, stores, and protects the personal data of every member in Malaysia.

Last Updated: 1 January 2026

Important Note: This privacy policy describes jili demo's data protection practices. By using our platform, you agree to the collection and use of information as described in this document. Please read it carefully before using our services.

1Our Introduction & Commitment

Jili demo takes seriously its responsibility to protect the privacy and security of every member's personal data. As a trusted online entertainment platform in Malaysia, we recognise that your trust is our most valuable asset — and that trust can only be maintained through transparent, responsible and secure data management practices.

This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards. We are committed to ensuring that every piece of information you share with us is handled with the utmost respect and safeguarded with the latest security technology.

This policy applies to all information collected through the jili demo website, our official mobile app, customer support services, and any other interactions involving our platform. If you have any questions after reading this document, our support team is available 24/7.

2Information We Collect

Jili demo only collects information that is strictly necessary to provide you with a high-quality service. We never collect data beyond legitimate operational requirements.

2.1 Information You Provide Directly

  • Registration Information: Full name, date of birth, identity card number (MyKad), phone number, email address and account password.
  • Address Information: Current residential address in Malaysia for verification and compliance purposes.
  • KYC Verification Documents: A copy of your MyKad or passport, proof of address, and other supporting documents requested during the identity verification process.
  • Financial Information: Bank account number, e-wallet numbers (Touch 'n Go, GrabPay, Boost) and transaction details related to deposits and withdrawals.
  • Support Communication: Records of live chat conversations, emails, and any feedback you submit to our team.

2.2 Information Collected Automatically

  • Technical Data: IP address, browser type, device operating system, screen resolution, and app version.
  • Activity Data: Pages visited, games played, session duration, betting history and platform usage patterns.
  • Location Data: General location information based on IP address for compliance and account security purposes.
  • Device Data: Unique device identifiers, network information, and diagnostic data for app performance improvement.
Data Category Examples of Information Primary Purpose
Personal Identity Name, date of birth, MyKad Account verification & KYC
Contact Information Email, phone number Communication & security
Financial Data Bank account, e-wallet Transaction processing
Technical Data IP address, browser, device Security & improvement
Behavioural Data Game history, sessions Personalisation & analytics

3How We Use Your Data

Every piece of information we collect is used for clear and lawful purposes. We do not use your data for any purpose other than those stated here without first obtaining your consent.

3.1 Platform Operations

  • Creating and managing your member account and processing new registrations.
  • Verifying your identity through the mandatory KYC process for the safety of all parties.
  • Processing deposits and fund withdrawals securely and efficiently.
  • Providing access to all games, promotions and platform features you are eligible to enjoy.

3.2 Security & Compliance

  • Detecting and preventing fraudulent activity, money laundering or platform abuse.
  • Monitoring suspicious account activity to protect the security of all members.
  • Fulfilling legal obligations and reporting requirements of relevant authorities.
  • Verifying age eligibility and ensuring only qualified individuals access the platform.

3.3 Service Improvement

  • Analysing usage patterns to improve the platform's design, performance and user experience.
  • Personalising game recommendations and promotions based on your interests and activity history.
  • Conducting A/B testing and internal market research to improve service quality.

3.4 Communications

  • Sending important notifications regarding your account, security and policy updates.
  • Keeping you informed about relevant promotions, bonuses and exclusive offers (subject to your notification preferences).
  • Respond to your enquiries, complaints, and support requests.

4Information Sharing & Disclosure

Jili demo does not sell, rent, or trade your personal data to any third party for their marketing purposes. However, there are limited situations where we need to share certain information with trusted parties:

4.1 Third-Party Service Providers

We work with carefully selected companies to support platform operations, including payment gateway providers, identity verification services, cloud service providers and analytics firms. All service partners are bound by strict confidentiality agreements and are only permitted to use your data as directed by us.

4.2 Legal Requirements

Jili demo will disclose your personal information when required to do so by law, court order or direction from a competent authority. This includes investigations related to fraud, money laundering or other financial crimes.

4.3 Rights & Safety Protection

We may disclose information necessary to protect the rights, property or safety of jili demo, our members or the public when deemed necessary at our reasonable discretion.

Reminder: jili demo will never share your password, PIN or account security information with anyone, including our own staff. Be cautious of emails or calls claiming to be from jili demo that request such sensitive information.

5Security & Data Protection

We continually invest in the latest security infrastructure to ensure your data is always protected against unauthorised access, disclosure, alteration or destruction.

5.1 Technical Security Measures

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is protected with military-grade encryption.
  • Data Encryption at Rest: Sensitive information such as passwords is stored in a hashed format that is unreadable — even by our own staff.
  • Two-Factor Authentication (2FA): An additional security layer is available and strongly recommended for all member accounts.
  • 24/7 Monitoring: Our intrusion detection system monitors suspicious activity around the clock and responds promptly to any threats.
  • Regular Security Audits: Independent security assessments are conducted regularly by external experts to identify and patch any vulnerabilities.

Secure Platform: The jili demo infrastructure uses 256-bit SSL encryption, multi-layered data segregation and strict access controls. Your data is stored in ISO 27001-certified data centres with automated backup systems.

6Cookies & Tracking Technologies

Jili demo uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use the platform (such as the most frequently visited pages) to help us improve our services. All data is aggregated and anonymised.
  • Functional Cookies: Saving your preferences such as language, currency and display settings so you do not have to reconfigure them each time.
  • Analytics Cookies: Helping us understand overall usage patterns to make better data-driven improvement decisions.

6.2 Managing Cookie Preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the jili demo platform.

7Your Rights as a Data Owner

Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. jili demo is committed to respecting and facilitating the exercise of these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that we delete your personal data from our systems.

Right to Object

You may object to the processing of your data for specific purposes such as direct marketing.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Restrict Processing

You may request that we restrict how we process your data under certain circumstances.

To exercise any of the above rights, please contact our customer support team via in-app live chat. We will respond within 30 days of receiving your request.

8Data Retention Period

Jili demo retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law, whichever is longer.

Data Type Retention Period Reason
Active account data Throughout the active account period Service operations
Financial transaction records 7 years after transaction Legal compliance
KYC Documents 5 years after account closure AML/KYC Requirements
Support communication logs 3 years Dispute resolution
Technical data & logs 12 months Security & analytics

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.

9Changes to This Privacy Policy

Jili demo reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or new platform features. We are committed to keeping you informed of any significant changes.

When we make material changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a clear notice on the platform's home page for at least 7 days.
  • Sending email notifications to all registered members for highly significant changes.

Your continued use of the platform after changes take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed.

10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of the rights outlined in this policy, please do not hesitate to contact us.

The jili demo data protection team can be reached via:

  • Live Chat: Available 24/7 directly through the jili demo app or website — the fastest way to get an immediate response.
  • Email: [email protected] — for written enquiries requiring official documentation.

We commit to responding to all privacy-related enquiries within 72 hours on business days. For formal data subject rights requests, the response period is up to 30 days from the date the request is received and verified.

For more information about your rights under the Personal Data Protection Act 2010, you may refer to our FAQ page or by contacting our support team directly.

Why Your Data Safe With Us

Jili demo invests in the latest technology and best practices to ensure every member's privacy is fully protected.

Military-Grade Encryption

All data transmitted between you and our platform is protected by 256-bit SSL encryption — the same security technology used by leading financial institutions worldwide.

Integrated KYC Verification

Our integrated identity verification system ensures that only legitimate members use the platform, protecting everyone from fraud and identity misuse.

Data Not Sold

Our commitment is clear: your personal data has never been and will never be sold, rented or traded to any third party for marketing or commercial purposes.

Malaysia PDPA Compliance

Jili demo's data management practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards.

Certified Data Centre

Your information is stored in internationally certified data centres holding ISO 27001 certification, equipped with automated backup systems and strict physical access controls.

Real-Time Security Notifications

You will be immediately notified via email or app notification of any new login activity or security changes to your account.

Malaysia's Trusted Platform
Your Privacy, Protected. Play With Peace of Mind

Your data is safe with jili demo. Register an account today and enjoy an online entertainment experience that is not only fun, but fully protected.

This platform is for users aged 18 and above only. Please play responsibly.

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